Frequently Asked Questions

Frequently Asked Questions

An e-Tourist Visa Australia, also known as ETA or eVisitor, is an online travel authorisation for non-Australian citizens to travel to and enter Australia for touristic or business reasons for a maximum stay of 90 consecutive days. It is linked electronically to your passport.

You can apply for an e-Tourist Visa Australia by clicking on the button above or this link: APPLY HERE.

Applying for a tourist visa online has many advantages; you do not need to go to an embassy, you avoid long lines, and you have your valid visa within 24h. All you need is a computer with Internet connection, and you can apply whenever and wherever you are.

To apply for an e-Tourist Visa you must be outside Australia, hold a valid passport, have a credit card and a valid email address .It is important that the details provided for your e-Tourist Visa Australia application match the ones that appear in your passport.

The e-Tourist Visa Australia is valid for 12 months starting from the date of issue. It is a multi entry visa that allows its holder to stay in Australia for up to 90 consecutive days (3 months).

No. If you are planning to stay in Australia for more than 90 consecutive days you will need to apply for one of the visas that allow for a longer stay in Australia.

Yes. All travelers from eligible countries entering Australia regardless of age are required to hold a valid e-Tourist Visa.

No. All family members must apply for e-Tourist Visa separately. Even if your children travel on your passport, they will need an individual e-Tourist Visa.

Visas are typically processed and approved within hours. Depending on the time your passport information and application are submitted, it can take up to, but not exceeding, 24 hours.

It is important that you enter and check very carefully your personal details.

If you find out that you have made a mistake, please contact us at info@etacard.com as soon as possible.

Note: If your ETA details do not match your passport details you might experience delays when boarding your aircraft or be refused the entry into Australia.

If your application is not approved you should contact your nearest Australian visa office.

If you have a criminal conviction and have been sentenced to a term of imprisonment of 12 months or more, you are not eligible to apply for an e-Tourist Visa. However, you may be eligible to apply for other types of online visitor visas.

If you provide false or misleading information on your application, your visa will be revoked in immigration clearance and you will not be able to enter Australia.

Please check your "Spam", "Bulk Mail" or "Junk email" folder. If you find our email there, select the confirmation message and click "This is Not Spam". This will help your future messages (for example e-Tourist Visa Australia documents) to get through.

If you do not hold a passport from any of the eligible countries, you cannot apply for an online e-Tourist Visa Australia. However, this does not mean you cannot travel to Australia. You might be eligible to apply for other types of online visitor visas directly with an Australian Visa office.

australia.etacard.com belongs to ETA Card FZ-LLC, VUNE0174 Compass building - Al Hulaila, AL Hulaila Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirate. We are a private agency who assists individuals to apply for travel documents. We are not affiliated or endorsed to any Government, nor do we provide legal advice, but we bring travelers specialized support about the application process for a private fee.